Qualifications:- Bachelor's Degree in Information Technology, Computer Science or Engineering (Computer/Telecommunication/Electronic) or any related field.
At least 1 year experience as Technical Support Staff
Responsible for administering user endpoint devices including software installation, updating, patching and troubleshooting- Provides 1st level support on IT issues reported by users
Oversees the performance of 3rd Party service provider for user support
- Assist in research activities related to endpoint technologies
Conduct User Satisfaction Surveys (USAT).
Job Type: Full-time
Benefits: Life insurance
- Opportunities for promotion
Pay raise- Promotion to permanent employee
Schedule: Day shift
Supplemental Pay:
Overtime pay
Ability to commute/relocate:- Pasay: Reliably commute or planning to relocate before starting work (Required)
Application Question(s): What is your expected salary
- Are you okay to work onsite
Education:
Experience:
* Technical support: 1 year (Required)
