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Phil-Data Business Sytems, Inc.

Technical Support Specialist

Early Applicant
  • 29 days ago
  • Be among the first 50 applicants

Job Description

Technical support with regards to Windows desktop operating system and servers
  • Software installation or re-installation (licensed software only and Client's standard software)
Configuration of software drivers of peripheral items
  • Virus Scanning and removal
Basic diagnostics and troubleshooting of hardware defects
  • Restoration of files from Backup System when necessary
Replacement of defective parts
  • Coordinate warranty claims, repair, or replacement for those units still under warranty with other suppliers
Coordinate and schedule maintenance activities with the appropriate vendor maintenance provide and end-user
  • Submit documentation report on the current location and status of the unit or hardware that is being repaired
IMAC (Install, Move, Add & Change) is included in the scope of work
  • Conducting and consolidating daily activity checklist.
  • Qualifications:
Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • At least 1 year of related experience as Technical Support.
Willing to work even on weekends, holidays and in any time, he is needed.
  • Must be willing to work in Taguig and amenable to work shifting schedule.

Job Type: Fixed term
Contract length: 12 months

Benefits:
  • Company events
Opportunities for promotion
Schedule:
  • Rotational shift
Supplemental Pay:
  • 13th month salary
Overtime pay

Application Question(s):
  • Are you willing to work shifting schedule
Are you willing to work in Taguig City

Experience:

* Technical support: 1 year (Required)

More Info

Industry:Other

Function:technology

Job Type:Permanent Job

Skills Required

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Date Posted: 27/10/2024

Job ID: 98185929

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