Technical Support Representative

We're excited you've considered to Be More with iQor!

From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to the community. A world of opportunity is waiting. Let's get started!

You've got energy, enthusiasm, drive and determination. We've got competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity. Let's match!

Our Customer Service Representatives or Call Center Agents are responsible for:

Handling inbound customer service calls;

Processing inbound sales calls;

Taking inbound or placing outbound collections calls;

Answering technical support inquiries via incoming calls, chat or email;

Demonstrating excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues; and

Performing other duties as assigned.

• Minimum Requirements:

Technical support experience is required;

Ability to develop rapport and demonstrate a caring attitude;

Excellent data entry and internet navigation skills;

Clear and distinct oral and written communication skills in English;

Must be detail oriented;

Dynamic interpersonal and judgment skills;

Professional demeanor and dependable work ethic;

Ability to work in a fast-paced environment and multi-task; and

With at least a High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.

Job Type: Full-time, Permanent

What's to love about being an #iQorian

Competitive Basic Pay + Non-Taxable Allowance

HMO on Day One plus you can enroll up to FIVE (5) dependents including Common Law Spouse/LGBT Partner

Quarterly Appraisals

Monthly Performance Incentives

Up to 30 Days Paid Leaves with 21 Days convertible to cash





Terms and conditions apply.

Job Type: Full-time

Pay: Php18,

• 00 - Php30,000.00 per month
  
  Benefits:
• Additional leave

Health insurance

• Life insurance

Opportunities for promotion

• Paid training

Schedule:

• 8 hour shift

Night shift
Supplemental Pay:

• 13th month salary

Performance bonus

Experience:

* Technical Support Representative: 1 year (Preferred)