The purpose of the role is to help Asurion's customers stay connected with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.
At least 1 year of experience in a call center Technical Support Program
6 Months experience in BPO Sales
Proven experience in supporting others with mobile technology and other devices (this may include but not limited to computers, gaming consoles, smart TVs, tablet ETC)
At least 1 year in college or Highschool Diploma
