Technical Support (OPEN FOR FRESH GRADUATES)

We are currently looking for a Technical Support Assistant to join our affiliated company, which focuses on Digital and Commercial Solutions.

The Technical Support 1 is responsible for maintaining the company's assets deployed in various locations nationwide through on-site and remote implementations. They are expected to deliver concise reports and outputs.

• Experience:

Previous experience as an IT/Computer Technician from a reputable company is preferred but not required.

• Open to fresh graduates with a strong passion for IT and technology.

• Educational Qualification:

Graduate of Computer Science, Information Technology, or any related field.

• Professional Experience:

At least 1 year of experience in IT support or related roles is advantageous, but not mandatory. We welcome fresh graduates with relevant internships or projects.

• Specialization/Technical Skills:

Familiarity with multi-platform operating systems, including Windows, Linux, and macOS.

• Proficiency in hardware, software, and firmware installation, maintenance, and troubleshooting.

• Additional Skills:

Strong problem-solving skills and the ability to troubleshoot technical issues efficiently.

• Excellent communication skills, both verbal and written, with the ability to provide clear and concise technical support.

Job Type: Full-time

Benefits:

• Paid training

Schedule:

• 10 hour shift

Afternoon shift

• Day shift

Holidays

• Overtime

Shift system

• Weekends

Supplemental Pay:
13th month salary