Technical Support (Application Support Engineer)

Job Overview:

As a Technical Support-AMS, your main focus is on managing and supporting the applications or software used within the organization. Your responsibilities include tasks like deploying and configuring applications, troubleshooting issues, managing patches, and monitoring performance to ensure applications run smoothly. You collaborate closely with developers, vendors, and end-users to meet the organization's requirements and ensure the effective functioning of applications.

• Qualifications:

Bachelor's degree in Computer Science, or related field.

• 2 to 5 years of experience as Technical Support-AMS or relevant role.

Experience using any ticketing system (e.g Jira, Azure DevOps, ServiceNow, etc.)

• Experience

batch management, including scheduling, monitoring, and troubleshooting batch processing jobs to ensure smooth operations.Full Onsite located at Diliman, Quezon City

• Project-Based 1 year - subject for extension or regularization depending on the performance. Highly chances of getting regular / permanent employee.

Job Types: Full-time, Permanent

Pay: Php30,

• 00 - Php45,000.00 per month
  
  Benefits:
• Additional leave

Company Christmas gift

• Company events

Employee discount

• Free parking

Health insurance

• Life insurance

On-site parking

• Opportunities for promotion

Paid training

• Pay raise

Promotion to permanent employee
Schedule:

• 8 hour shift

Day shift

• Monday to Friday

Supplemental Pay:

• 13th month salary

Overtime pay

Application Question(s):

• Willingness to report onsite located at Diliman, Quezon City [Yes or No]

Experience:

• Application Support Engineer: 2 years (Preferred)

* Cloud Platforms (AWS, Azure, or GCP): 2 years (Preferred)