Primary Technical abilities: Graduate of Computer Science, Information Technology or any IT related field.
Has an experience atleast 3 years for the technical Support
- Secondary Technical abilities:
A technical, logical thought process
Problem-solving skills
An ability to stick to strict deadlines
An ability to prioritise and delegate
A keen eye for detail
Active Directory
WSUS
McAFee
OS: Windows 10
Cisco IP Communicator and Jabber
Hardware: Dell laptops
Ivant
Install software, maintain, and introduce training as needed
Maintain and update documentation of procedures and configurations
Maintain, repair, and upgrade the operating system including hardware and software
Monitor the performance of existing computer systems and IT infrastructures
Responsible for investigating and analyzing the application issues, gathering IT usage cases, advising recommendations for refining the organizational IT systems and carrying out daily configuration and installation of IT solutions and services
Manage and train the new Local IT Support team
Manage the Local IT Support Metrics and KPI's
Analyze and resolve the escalated issues
Gather the details and information for the Monthly report. Present the monthly update to IT Director and the Local IT Administrators
Manage the entire purchase of inventory related to hardware, software and other IT supplies
Develop and maintain vendor relations
Job Type: Full-time
Pay: Php30,
- 00 - Php50,000.00 per month
Benefits: - Health insurance
Opportunities for promotion
- Promotion to permanent employee
Schedule:
Shift system
Supplemental pay types:
Experience:- Technical Support: 3 years (Preferred)
Language:
English (Preferred)
