JOB DUTIES:- Taking ownership of technical issues, and working with the software development group to resolve more advance issues when necessary.
Resolves escalated stakeholders complaints concerns without the need for supervisor's intervention.- Serves as Laboratory Custodian of the Computer Laboratories and Speech Laboratory for both Basic Education and Higher Education.
Documents troubleshooting and problem resolution steps.
- Participates in providing training to stakeholders as required.
Performs other related duties incidental to the work described herein or as may deem necessary by the immediate superior.
Job Type: Full-time
Benefits: Company Christmas gift
Employee discount Health insurance
Opportunities for promotion Pay raise
- Promotion to permanent employee
Schedule:
Monday to Friday
Supplemental Pay: Overtime pay
Education:
Experience:
* Technical Support: 1 year (Preferred)
