Using various strategies and tools to provide effective solutions to customers concerns.- Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
Promptly following up on service requests and providing customer feedback.
- Monitoring equipment and machinery performance and developing preventative maintenance measures.
Conducting quality assurance and safety checks on all equipment.- Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
Providing recommendations about new features and product improvements.
- Monitoring inventory and reordering materials when needed.
Conducting research and attending workshops to remain abreast of industry developments.- Writing reports and presenting findings to Managers and Supervisors on a regular basis.
- Service Engineer Requirements:
An associate's degree in engineering or similar.- A relevant certificate or license is advantageous.
A valid driver's license and willingness to travel.
- Excellent active listening and customer service skills.
The ability to deal with multiple requests without being overwhelmed.
Job Types: Full-time, Permanent
Pay: Php22,- 00 - Php25,000.00 per month
Benefits: - Company events
Life insurance
Opportunities for promotion Promotion to permanent employee
Schedule:
Monday to FridaySupplemental Pay: Performance bonus
Ability to commute/relocate:
- Cainta, Rizal: Reliably commute or planning to relocate before starting work (Preferred)
Expected Start Date: 09/09/2024