Provide technical support for the Sales Department (Sales Team, Freelancers and the like)
- Product/ demo presentation
- Sales team training o Installation training
- Address all other technical issues and concerns
Technical Training during seminars/ orientations for Sales Department and Freelances.
Maintain solid working relationship with customers by ensuring that all their technical needs are met and resolving all technical issues in a timely manner.
Monitor product specifications of competitor's products. Analyze date gathered to ensure that products sold by the company meet the standards or exceed them.
Discover opportunities through technical consumer research.
Act as liaison to coordinate information and service between the end user of a product and the Sales Team.
Prepare and submit weekly report to the Sales head.
Compile and summarize all necessary reports to be submitted weekly.
Explain complex technical information to customers in a way that is easily understandable.
Answers inquiries and questions from customers related to ongoing use of products, maintenance requirements, operations, and other related information.
Collate and report all product inconsistencies, complaints, issues reported by clients and actions done to address the issue.
Travel to locations/ sites to conduct product presentation/ training/ demos and inspect installation of products whenever needed.
- Out of town travel should be approved prior to set demo/ training dates
- All other activities should be approved and course through the Sales Head.
- Perform all other related duties as assigned to him by the Sales Head
Job Type: Full-time
Pay: Php20,000.00 - Php25,000.00 per month
Benefits: - Health insurance
Schedule:
Supplemental Pay:
Application Deadline: 08/01/2024
