Technical Engineer

Do you thrive in a dynamic environment where you can wear multiple hats and support various teams If so, then this Technical Engineer role at IMVI Solutions might be your perfect opportunity!

IMVI Solutions, a leading provider of data communication and information access equipment for 25 years, is searching for a talented Technical Engineer to join our growing team. In this exciting role, you will leverage your technical expertise to provide support across various departments, including the Technical Sales Center (TSC), In-House Repair operations, and management.

• Here's what makes this role stand out:

Technical Expertise: Be the go-to person for your assigned products, offering in-depth knowledge and troubleshooting skills to support internal and external customers.

• Departmental Support: Collaborate effectively with the TSC department, In-House Repair team, and management to ensure smooth operations and efficient problem-solving.

Customer Champion: Provide exceptional technical support by handling service or support calls, both internally and externally.

RMA (Return Merchandise Authorization) Specialist: Coordinate seamlessly with the Internal RMA Coordinator and suppliers to manage RMA items effectively and ensure timely replacements. (Optional)Sales Collaboration: (Optional) Team up with the sales team for joint sales calls/visits to potential clients, providing technical expertise and strengthening client relationships.

• We're looking for a candidate who:

Possesses a strong understanding of data communication and information access equipment.

• Thrives in a fast-paced environment and enjoys troubleshooting technical challenges.

Provides exceptional customer service with a focus on clear communication and problem resolution.

• Demonstrates excellent teamwork skills and the ability to collaborate effectively across departments.

Maintains a strong work ethic and takes ownership of assigned tasks.

• (Optional) Has experience participating in sales calls and presentations.

• Ready to leverage your technical expertise, problem-solving skills, and customer-centric approach to excel in a dynamic and supportive environment Apply today!

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17,

• 00 - Php19,000.00 per month
  
  Benefits:
• Company Christmas gift

Company events

• Life insurance

Opportunities for promotion

• Paid training

Pay raise

• Promotion to permanent employee

Schedule:

• 10 hour shift

Day shift

• Monday to Friday

Supplemental Pay:
13th month salary