We're Hiring: Technical Deployment Engineer!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered!
We are currently on the lookout for a Technical Deployment Engineer to join our team at Cloudstaff, the #1 workplace everywhere! Get hired from now until December 2024 and get 2 tickets for you and your loved one to this year's year-end party at The Philippine Arena featuring global musicians, Air Supply.
Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Send your application here: CS Jobs - Technical Deployment Engineer
Role: Technical Deployment Engineer
Work Arrangement: Work from Office
Location: Philippines - Ortigas
Schedule: Night shift
Job Description:
Scope of Work:
- Collaborate with Installers and Project Managers on the network implementation of new installations or deployments.
- Address concerns of newly onboarded properties during installation.
- Perform Post Install Checks (PIC) and follow up with installers on any missing or failed items.
- Monitor and ensure the completion of PICs. Identify any training or installation processes that need to be covered or changes that need to be made.
- Ensure all tools are available and accessible for property staff.
- Work with Field Technicians to troubleshoot installation-related issues.
- Coordinate and schedule training with property staff for Site Dashboard and Conference Tool (if applicable) and provide Splash Page orientation.
- Ensure all devices are set up and monitored in the NMS.
Qualification and requirements:
- 2 years of hands-on experience with Networking
- Should have experience in switching
- Proficiency in configuring Layer 2 devices (e.g., VLANs, WLANs)
- Layer 2 support experience
- Ability to subnet in Layer 3
- Experience in BPO with inbound and outbound calls
- Experience with satellite television (preferred but not required)
- CCNA certification
Certifications:
- Meraki ECMS Certification (mandatory upon hiring, so far free)
Others:
- High school diploma or equivalent; additional education in a relevant field is a plus.
- Proven experience in a NOC or technical support role, preferably in managed Wi-Fi or satellite television.
- Strong understanding of networking principles, protocols, and satellite communication systems.
- Network+ (Net+) certification is a plus.
- Exceptional problem-solving and analytical skills.
- Ability to thrive in a fast-paced and dynamic work environment.
Non-negotiable skills & requirements:
- Proven experience in a NOC or technical support role, preferably in the managed wi-fi or satellite television space.
- Layer 2 support experience
- Cisco/Meraki expertise
- CCNA certification
Perks & Benefits:
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Superb and exciting Mid-Year Parties with items to give away and cash prizes!
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Cloudstaff: Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace
- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing your experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.
