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De Castro Consulting

Tech Support Representative

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Language Proficiency: Fluent in English

Experience:2 years previous experience in customer service, technical support, or sales roles in an IT- BPO & Call Center industry.

Technical Skills: Proficiency with emails, computer systems, software applications, and troubleshooting techniques.

Communication Skills: Excellent verbal and written communication skills in both languages.

Problem-Solving: Strong analytical and problem-solving abilities.

Sales Acumen: Ability to understand customer needs and effectively recommend products or services.

Education: A Bachelor's degree with a background in computer, network, electronics and communications field.

Work Setup: Fully Remote (work anywhere) & IT equipment provision

Work Schedule: 5-day work week on shifting schedule

Flexibility: Willingness to work flexible hours, including weekends and Chinese holidays, if required, overtime if needed.

Competitive Salary: Attractive compensation package with performance-based incentives.

Health Benefits: Comprehensive health, and dental.

Holiday Schedule: Following Philippine Holidays

Career Development: Opportunities for professional growth and development through training programs and workshops.

Work Environment: A supportive and collaborative work culture with a focus on work-life balance and engagement.

Client Profile: Singapore client supporting China and European market

Job Type: Full-time

Pay: Php35,
  • 00 - Php40,000.00 per month

    Benefits:
  • Health insurance
Promotion to permanent employee
  • Work from home
Schedule:
  • 8 hour shift
Monday to Friday
Supplemental Pay:
  • 13th month salary
* Overtime pay

More Info

Industry:Other

Job Type:Permanent Job

Date Posted: 24/10/2024

Job ID: 97737139

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