We are currently seeking a highly motivated and experienced individual to join our team as a Team Leader/Supervisor.
Qualifications:
At least 2 years of Leadership Experience
Background in CSR/TSR/Outbound/Back Office Support
Excellent Communications Skills
Excellent Coaching and Problem-Solving Skills
Detail Oriented
Willing to work on siteResponsibilities:
Create an inspiring team environment with an open communication culture.
Set clear team goals.
Delegate tasks and set deadlines.
Oversee day-to-day operation.
Monitor team performance and report on metrics.
Motivate team members.
Discover training needs and provide coaching.
Listen to team members feedback and resolve any issues or conflicts.
Recognize high performance and reward accomplishments.
Encourage creativity and risk-taking.
