TEAM LEADER (BARISTA/CASHIER)

We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise of more than 205 restaurants and cafes nationwide. These brands include Macao Imperial Tea, New York Fries and Dips, Nabe Japanese Izakaya and Hotpot, Mitasu Yakiniku, Liang Crispy Roll, Cafe Kitsune, and 11 Bakes.

For more details, please check our website at www.fredleygroup.comand follow us on our LinkedIn page at https://www.linkedin.com/company/fredley-group-of-companies/.

• About the Role

Job Title: Team Leader - Barista/Cashier
Reports to: Store Supervisor/OM
Work Schedule: Shifting Schedule
Work Location: MACAO IMPERIAL TEA

• CAN BE ASSIGNED IN ANY OF THE FOLLOWING STORES:

SM EAST ORTIGAS

• SM MEGAMALL

SM SAN LAZARO

• GREENHILLS

ONE AYALA, MAKATI

This role requires crafting and serving high-quality beverages and providing excellent customer service.

• Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.

Greet and assist customers in a friendly, confident, and efficient manner. Answer customers questions about menu items and offer recommendations. Deliver exceptional customer service to ensure customer satisfaction.

• Maintain a clean and organized workspace, including equipment and serving areas. Adhere to health and safety guidelines, including proper food handling and sanitation.

Work quickly and accurately during busy periods to keep up with customer orders. Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.

• Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions. Make suggestions and upsell additional items when appropriate.

• About You

High school diploma or equivalent.

• Proven experience as a barista or in a similar role.

Demonstrated ability to lead, communicate and train fellow team members in The Coffee Bean & Tea Leaf standards.

• Experience in retail/specialty store or food establishment preferred.

Passion for coffee and tea, with a desire to learn about different types of beverages.

• Excellent customer service and communication skills.

Ability to work in a fast-paced environment and handle stressful situations calmly.

• Attention to detail for beverage preparation and presentation.

Basic math skills for handling cash and making change.

• Willingness to follow company recipes and standards.

• Why choose us

We are one of the promising companies in the Philippines with different awards & recognitions. We are offering our employees these perks and benefits as follows:

• Government Mandated Benefits

Healthcare/HMO (Upon regularization)

• Motorcycle Loan

Scholarship Program

• and More!

• Benefits:

Company events

• Flexible schedule

Opportunities for promotion

• Paid training

Pay raise

• Promotion to permanent employee

• Schedule:

8 hour shift

• Flexitime

Holidays

• Overtime

Rotational shift

• Shift system

• Supplemental pay types:

13th month salary

• Overtime pay

Tips

Job Types: Full-time, Permanent

Pay: From Php

• 00 per day
  
  Benefits:
• Opportunities for promotion

Paid training

• Pay raise

Promotion to permanent employee
Supplemental Pay:

• 13th month salary

Overtime pay

• Tips

Ability to commute/relocate:

• Manila: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• team leader: 1 year (Preferred)

Location:

* Manila (Preferred)