Planning and Organizing skills - ability to prioritize the tasks and deliver assigned task per deadlines
Execution of providing customer service
Must have experience in handling teams
Must have experience in handling escalations
Familiarity with basic medical terminology and concepts used in care management
Knowledge with US healthcare set up is a plus
Ability to multitask, prioritize and effectively adapt to a fast paced changing environment
Can start ASAP
Flexible in reporting to site on shifting schedule
Job Type: Full-time
Pay: Up to Php39,
- 00 per month
Benefits: - Flexible schedule
Paid training
Schedule: Flextime
Supplemental Pay:
Experience:
- handling teams: 1 year (Required)
handling escalations: 1 year (Required)
US healthcare bpo: 1 year (Required)