Team Lead

Requirements:

• Perform project tasks such as system configuration, training, documentation, and customer follow-up.

Manage and handle the implementation of multiple projects, ensuring that all tasks are completed on time with little to no oversight.

• Develop a detailed implementation plan by setting proper timelines for project tasks, including requirements gathering, configuration, product training, solution testing, and production rollout.

Complete customer-facing documentation throughout the implementation process- such as but not limited to meeting presentations, end-of-day report, end-of-activity report, and sign-off agreements.

• Participate in extended learning opportunities with multiple vendors to increase skill and knowledge within the role.

Develop and maintain positive and productive relationships with clients; good communication skills and understanding clients needs.

• Qualifications:

Minimum 3 years of experience in an Implementation (Professional Services), Implementation Consultants/ Professional Services Consultant position - IT industry experience is highly desired.

• Has excellent verbal and written communication skills in English.

Knowledgeable of cloud technology, hosted solutions, databases, security and network solutions.

• Trainable in industry-related services and best practices.

Preferably graduate of IT or related technical course.

• Key Skills:

Communication, influencing and motivation skills

• Leadership and technical skills

Able to build collaborative relationships with supervisors and peers; able to delegate responsibilities with ease; provide constructive feedback and praise; understand and educate others.

• Able to prioritize multiple responsibilities and deliver on commitments, comfortable working in a dynamic environment.

With hands-on experience with testing, commissioning, installation, implementation, and project scoping and staging.

• Knowledge in incident and problem management is an advantage.

Possess strong working knowledge of computer system, software and hardware.

• Work Schedule: Mon - Fri (8:30AM - 5:30PM)

Work Set up: Hybrid

Job Type: Full-time

Pay: Php49,

• 00 - Php51,000.00 per month
  
  Benefits:
• Company Christmas gift

Flexible schedule

• Health insurance

Life insurance

• Paid training

Promotion to permanent employee
Schedule:

• 8 hour shift

Monday to Friday
Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Mandaluyong: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Team Lead: 3 years (Preferred)

Location:

Mandaluyong (Preferred)