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The Operations Lead will be responsible for developing, implementing, and managing operations processes and systems to ensure a high level of efficiency and customer satisfaction. The role requires excellent organizational and problem-solving skills, as well as the ability to lead a team of operations personnel. This position will report to the Operations Manager.
Responsibilities
- Develop, implement, and manage operational processes and systems to ensure efficiency and customer satisfaction
- Monitor and evaluate operational performance and recommend improvements
- Provide guidance and support to operations personnel
- Monitor and manage inventory levels
- Develop and implement policies and procedures
- Manage the day-to-day operations of the organization
- Maintain records of operational activities
- Analyze data to identify areas for improvement
Requirements
- Bachelor's degree in business, operations, or related field
- 5+ years of experience in operational management
- Solid understanding of operational processes and systems
- Excellent leadership skills
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Proficient in Microsoft Office and other related software
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Equal Employment Opportunities at Sterling
Sterling is an equal opportunity employer and prohibits discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, disability, citizenship, sexual orientation, military service, genetic information, and any other characteristic protected by law. In addition, Sterling is committed to taking affirmative action to employ and to advance in employment individuals regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, marital status, disability, citizenship, sexual orientation, military service and genetic information; and to base all employment decisions only on valid job requirements.
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. 
