At SellerX we are growing our
Listing Management team and now we are looking for a
Team Lead, Listing Management to join our team. In this role, you will drive the leadership and development of our team of listing associates, ensuring operational excellence and fostering personal growth. Sounds exciting Apply today!
Your Responsibilities in Detail:- Leadership / Team Management
- Lead and manage a team of 8 listing associates.
- Oversee operational team management responsibilities.
- Foster team development through goal setting, tracking, and personal growth initiatives.
- Assist in hiring and onboarding new team members as needed.
- Helpdesk Management / Task Delegation
- Own and manage the PDM helpdesk, overseeing all operational tasks.
- Develop and manage KPIs for productivity, task completion, and individual performance.
- Create and implement prioritization logic to effectively distribute and monitor workload.
- Process Development and Documentation
- Review and refine all team SOPs, ensuring processes are documented and updated regularly.
- Identify opportunities for process optimization and define improved workflows.
- Provide ongoing training to the team on new processes and optimized workflows.
- Stakeholder Management
- Maintain clear and effective communication with stakeholders beyond the PDM team.
- Address and troubleshoot operational issues with various stakeholders (e.g., Brand Management, Account Operations, Operations, Content).
- Manage communication with external stakeholders regarding listing-related topics (e.g., troubleshooting with Amazon).
- Team Assistance
- Support team members with personal issues and conflict resolution.
- Facilitate problem-solving for conflicts involving other colleagues or external stakeholders.
Your Background:
To join our team, you bring along:
- In-depth knowledge of listing processes across various marketplaces.
- Strong understanding of processes and the ability to optimize them.
- Proficient in computer use, including Windows and Office applications.
- Ability to manage large data sets with precision and care.
- Proven people management skills, with experience leading a team of at least 5 members.
- Willingness to take on responsibilities and make critical decisions.
- Excellent command of English, both written and verbal.
- Advanced Excel skills.
- Experience with software for managing data (e.g., PIM, Channel Engine, listing tools).
- Strong communication skills, stress resistance, and time management abilities.
- Highly organized and detail-oriented.
Sounds exciting but you're not sure if you tick all the boxes We are always happy to read your application and hear your story. Everyone's talent is unique!
About SellerX:
At SellerX, we embark on an ambitious journey to establish ourselves as the global leader in acquiring and operating a new generation of eCommerce businesses. As one of Europe's fastest-growing startups, we've secured $750M in funding from renowned VC and PE firms such as L Catterton, 83North, Cherry Ventures, Felix Capital, Sofina, Victory Park Capital, and BlackRock.
Since November 2020, our dynamic team has expanded to over 800 talented individuals, shaping our presence across 6 offices spanning Europe, APAC, and the US.
Our Distinctive Journey:
Founded by visionary serial entrepreneurs and Harvard Business School graduates, our leaders bring over 12 years of invaluable experience in eCommerce and private equity. Our senior management comprises distinguished professionals from Amazon, eCommerce, and investment sectors, each contributing to our collective success.
A Portfolio of Excellence:
We take pride in our diverse portfolio, boasting a panel of 80+ brands that showcase our commitment to excellence and innovation in the eCommerce space.
Evolving Beyond Boundaries:
As SellerX continues to evolve, we recognize the need to tell a compelling story that reflects our current standing in the industry. With a solid foundation and a team of dedicated individuals, we are charting new territories and redefining the eCommerce landscape.
Why Join SellerX:
We're not just building a company; we're crafting a legacy. Your role at SellerX is pivotal because we firmly believe that our company is only as exceptional as the team we assemble. Join us in shaping the future of eCommerce and be a part of a company that values innovation, collaboration, and continuous growth.
SellerX is an Equal Opportunity Employer. We value diversity and strive to create an inclusive workplace for everyone. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. We actively encourage individuals from all backgrounds to apply.
We are dedicated to providing equal opportunities in recruitment, training, promotion, and compensation. SellerX is proud to foster a diverse and talented team, reflecting the global nature of our business. Join us in building a workplace where innovation and creativity thrive.
