Location: Maynila, Philippines
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Thales has been present in the Philippines since 2002, and continues to support the country's big ambitions in the aerospace, defence and digital security sectors. As a committed partner to the country, Thales works closely with key Filipino partners in the areas of digital identity and security, air traffic management and defence, where its technologies and services supplied Digital Identity & Security business lie at the heart of modern life, from payment to enterprise security and the internet of things. Thales employs a workforce of close to 200 employees in the Philippines, across two facilities in Manila and Laguna.
Job Description
We are looking for a bright and passionate Cloud Native Application Security Team Leader.
In this critical role, you will lead the design, development, and delivery of Imperva AppSec cutting-edge security solutions for cloud native applications running in Containers, K8S. This is your opportunity to influence and join the market-leader company in the WAF world don't miss it!
Key Responsibilities:
- Coach, mentor, and develop team members to optimize performance and achieve key performance indicators (KPIs).
- Resolve complex customer issues through advanced troubleshooting and problem-solving, ensuring customer satisfaction.
- Analyze support processes to identify inefficiencies and implement improvements to enhance team efficiency and customer experience.
- Track and analyse key performance indicators (KPIs) to identify trends and develop strategic initiatives to enhance support team performance.
- Leading and mentoring a team of 5 engineers.
- Own your code - be the last line of support cases and handle production issues when necessary.
Requirements:
- Advanced Networking knowledge in Internet environment (TCP/IP, HTTP, DNS, HTTPS/SSL/TLS, Layer2 thru Layer7, load balancing, proxies
- Heavy Experience with analyzing Wireshark/TCP-dumps, server logs, core files (kernel and user space)
- At least 3 years in supervisory/people management role
- and Debugging tools such as Burp/Fiddler/Postman
- Working knowledge with Public cloud deployments
- Solid Security Knowledge including firewalls, CVEs, well known attacks, and best practices
- Experience with CRM systems such as Salesforce/Service Now
- Experience with Jira or similar platform,
- Solid understanding of RFC and standards
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
