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Sitel Licensed Insurance Services

Tarlac- Customer Service Associate

Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 0-2 Years

Banking/Accounting/Financial Services

Job Description

About Us

From the land of sugar and rice, and everything nice.

FoundeverTarlac was established in 2015 with only one campaign. 4 years after, we now have 8 campaigns and in 2019 we are to launch our 3rd site in Tarlac.

We empower our people that is why more and more brands trust our care to help customers all over the world.

Job Summary

Foundeveris looking for passionate customer service associates who can live and breathe our core values.

We'll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.

Customers rely on you to answer their questions, address their concerns, and help them with a particular product or service.

What does that mean for you You'll be the voice of the brand and it's up to you to develop personalized and memorable experiences between our clients and their customers.

Invest your future with us and experience only the best in class: healthcare benefits, facilities, compensation package, performance incentives, employee engagement and career development.

Primary Job Responsibilities

Put that smile on our customers face.

WOW Customers over the phone, online chat, or email.

Enthusiasm and a Be BOLD attitude with great customer service skills.

A WORK Together approach with open communication, excellence in service, integrity, and accountability.

Build TRUST by working as a team member, as well as independently, with minimal supervision.

Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.

Experience Target

  • Call Center experience a plus

Skills Required

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Date Posted: 21/10/2024

Job ID: 97389679

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About Company

Sitel Group is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 160,000 employees and $1.7 billion in revenue.

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