Job summary.
As Talent Consultant, you'll coordinate and facilitate human resources (HR) activities. Working closely with other team members of the SGV/EY Philippines Talent Team, you'll implement and influence people programs and processes for a client group. You'll resolve employee inquiries on a wide range of HR topics from employee relations to compensation. You'll also escalate more complex issues to senior People team members as appropriate. Although you'll receive general supervision, you'll frequently work independently on projects, with periodic updates to your supervisor. However, you may seek guidance on increasingly complex projects or employee issues.
Responsibilities:
- Serve as the first point of contact for client groups. Address and resolve requests, concerns, and inquiries.
- Support the development of key talent priorities.
- Build close relationships/networks with Regional, Area, and Global Talent teams as well as other functional stakeholders.
- Handle and resolves employee relations issues that are less complex in nature.
- Implement recurring (HR) processes as appropriate, including performance management, compensation, and career development. Recommend process improvements.
- Collect and analyze data on staffing levels, budgets, and salary information. Identify issues and make suggestions as appropriate.
- Identify and escalate HR concerns and risks.
- Help design and implement HR programs and processes for assigned client groups.
- Collect and provide data on staffing, salary, and budgets, and use this to make relevant recommendations.
- Successfully deliver assigned projects to agreed schedule and deadlines, budget and scope, escalating days and impediments to completion as necessary
- Provide reports and data gathered as required. Share information, analysis, and/or insights gathered with the other Talent team members.
- Assist in the change management required for successful implementation of Global, Area, and local Talent priorities.
- Alert HR team members and/or clients to potential risks.
- Autonomously modify project steps to reflect group consensus.
Knowledge and skills requirements
- Broad understanding of our business, or other professional services environment.
- Working knowledge of change management principles
- Competent at handling multiple demands and ability to prioritize effectively.
- Good analytical skills, able to grasp complexities, and understand interrelationships between issues.
- Excellent interpersonal and communications skills.
- Possesses a can do attitude, has strong personal drive and a solution driven approach.
- Displays initiative, creative thinking and the ability to offer innovative ideas.
- Ability to assert own ideas, and influence others, to gain support and commitment for shared accountabilities within projects.
- Can work effectively and efficiently in a virtual team.
- Sets high personal standards with consistent quality of delivery and exceptional client service.
- Demonstrates high levels of integrity and confidentiality.
- Strong spoken and written English and IT literate in word, excel and PowerPoint.
- Has the ability and willingness to work in a multicultural and diverse environment and flex style as appropriate (sensitivity to cultural differences).
Experience
- Three (3) years minimum work experience in Total Rewards
- Project management
- Data Analytics
- Performance Management
Education
- Bachelor's degree in Psychology, Human Resources Management or equivalent
