Job Title
Talent Acquisition Coordinator
Job Description Summary
Job Description
The Talent Acquisition Coordinator is responsible for one or more of the following:
Talent Acquisition Coordinator in large and complex organization supporting US Employee base
Responsible to provide Shared Services Tier 1 level support to include 15,000 employee base
Respond to questions regarding standard hiring and onboarding practices, procedures and tools to assist employees.
Collaborate and liaise with various stakeholders and HR Centers of Excellence
Provide guidance and support hiring and onboarding transactions in HRIS systems (Workday) via Manager or Employee self-service (MSS, ESS)
Maintain documentation and reporting within HRIS and HR Case Management tool
Meet standard Service Level Agreements (SLA's)
Create/edit written communications, reports, or other items on a daily basis
Provide high-level customer service to all internal and external clients across all levels and business lines (including Brokerage)
Communicate successfully using multiple types of technology email, phone, messaging, etc.
Administer Talent Admin processes including Interview Scheduling, Background Check, Purchase Order etc.
Ensure proper compliance with DOL, EEOC, and Wage and Hour provisions to include entry and maintenance of employee records and required labor law postings
Maintain direct ownership of tasks/projects
Maintain confidential department records and office files in accordance with internal company procedures
Perform all the duties of the Talent Acquisition Coordinator but under limited supervision for routine situations.
Advise on tier two cases that are not routine and require experience and analysis to solve
Perform self-directed work on a regular basis, with a focus on gaining exposure to more of the complex tasks within HR Services
Contribute to project-specific work; work may be moderately complex
Regularly advise and solve problems that are routine in nature, as well as those requiring interpretation or deviation from standard procedures.
Communicate information that requires some explanation or interpretation.
Help maintain documentation and guidelines to establish standards and procedures for handling employee questions
JOB REQUIREMENTS & QUALIFICATIONS
Associate Degree (Bachelor Degree preferred)
2+ years of professional or related experience with demonstrated ability to handle sensitive employment information (or any similar combination of education and experience)
2+ years of experience Talent Acquisition Coordinator role
Experience with Workday
Strong customer service skills
Excel working in a very fast paced environment
Organized; detail oriented; versatile
Demonstrates self-direction and ability to work under moderate supervision
Demonstrates ability to be a leader among peers, through mentoring and training new HR Advisors
Proven critical thinking and problem-solving skills
Exceptional interpersonal skills
Demonstrates strong verbal/written communication skills
Demonstrates sense of urgency, prioritization, flexibility, and adaptability
Proven record of excellent internal and external customer service
Ability to work independently and demonstrate ownership of job tasks
JOB PHYSICAL REQUIREMENTS
Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day
Regularly required to talk, hear, and use hands and fingers to write and type
Ability to speak clearly and communicate information and ideas both orally and in writing
Ability to read and understand information and ideas presented orally and in writing
Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays
