Roles and Responsibilities- Provide level 1 and 2 support for operational IT applications.
Identify root causes and implement solutions to improve business processes- Liaise with end users to provide technical expertise on solving problems.
Manage tickets & liaise with key stakeholders.
- Create internal documentation for sharing with team members.
- Skills and Qualifications
At least 3 years experience in a similar role
- Previous experience administering operational IT Systems
Excellent problem-solving skills- A critical thinker with a can-do attitude
Proficient in Excel & VBA
- Excellent communication and time management
Ability to work as part of a small team- Excellent written and verbal communication skills
Experience in a similar IT role- Willing to work in Pampanga
Can speak both English and Tagalog
Job Type: Full-time
Pay: Php40,
- 00 - Php50,000.00 per month
Benefits: - Company events
Free parking Life insurance
Schedule:
Day shiftSupplemental Pay:
Experience: Excel: 1 year (Preferred)
* Level 1 and 2 IT support: 1 year (Preferred)
