Position Title: Systems Analyst
Location: Ortigas/Makati
Work Setup: 100% onsite; regular shift
Job Description:
- Understand the product features and out-of-box requirements and map the functional requirements
- Ensure the operational support process are aligned with the business objectives and stated business requirements
- Conduct fit-gap analysis on products and develop reasonable working alternatives
- Support the product evaluation during the service definition phase
- Develop a deeper understanding of the business process, business organization and the expected business outcome
- Communicate business needs to the technology teams
- Assist in conducting functional testing
