About Brainbox
Brainbox is different from every other BPO.It's not just the amazing culture, strong brand, loyal customers, and talented staff - it is deeper than that.The Brainbox core value ofAlways Be Kindis embedded in every policy, decision, and every day.We develop our people, and the Philippines management team is all Filipinos.Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.
We are seeking a Systems Administrator & IT Support Specialist to ensure smooth IT operations and support our client's growing business needs.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- At least 4-5 years of experience in systems administration and IT support.
- Experience with Zoho CRM or related platforms desirable
- Familiarity with API integrations
- Understanding of core technologies such as AWS, Ubuntu, Moodle LMS, WordPress, and Microsoft 365 Administration is desirable
- Willingness to learn and adapt to new technologies
Responsibilities
- Develop and maintain Zoho CRM, Desk, SalesIQ & Campaigns
- Learn Zoho Deluge scripting for custom functions
- Learn Make.com and Zoho Flow integrations, including API configurations
- Administer an Amazon EC2 instances using Ubuntu
- Administer Moodle LMS
- Manage User Workstations in a Windows OS environment
- WordPress & WooCommerce
- Microsoft 365 Administration and Entra services
- Support local and remote WFH workforce and students
- Online learning development and back-end work as required
- Research and recommend the latest AI implementations
Perks
- Attractive and competitive salary
- Tenure-based and Performance-based incentives
- Paid time off
- Day shift
- Unlimited cash incentives for hired referrals
- Engagement and Recognition programs
- HMO on day 1
- Work-life balance with a 37.5h week and free weekends
- International career growth and clients
- Opportunities to travel abroad
- Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants
- Fun and inclusive working environment and great working culture
- Dedicated local support with local Management, HR, onboarding, payroll, and ICT
- Access to unlimited training and micro-competencies to advance your skills
This role is subject to a number of skills and possible online practical tests.
This position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.
