Details
Job Description
Job Responsibilities
- Utilize advanced hardware and software troubleshooting knowledge to support users
- Support enterprise Active Directory, Office 365, Azure AD, Identity and Access Management, Scripting and Automation, and Cloud Architecture, and Forefront Identity Management (FIM) environment.
- Act as Second Level Liaison between client, and service provider.
- Manage Active Directory, Office 365 and FIM platform backups.
- Define, write and maintain PPM (Process and Procedure Manual) for the project
- Assigned special projects
- Analyze systems, review and implement improvements or upgrades to enhance user experience and to prevent capacity issues
- Participate in rotating On-Call schedule and assist in after-hours Monthly Maintenance
- Primary Lead in training and mentoring less-experienced members of the team.
- Primary Lead in assigned special projects.
- Analyze systems, reviews and participates in the implementation of improvements or upgrades to enhance user experience and to prevent capacity issues
- Participate in rotating On-Call schedule and assist in afterhours Monthly Maintenance
- May train and mentor less-experienced members of the team
Extensive Azure AD Expertise
- A proven track record of successfully designing, implementing, and managing Azure AD solutions for large enterprises.
- Advanced knowledge of Azure AD features, including advanced identity protection, conditional access policies, and custom roles.
Identity And Access Management Mastery
- Extensive experience in designing and implementing complex identity and access management solutions, including RBAC, access governance, and privileged identity management (PIM).
- Proficiency in integrating Azure AD with various Microsoft and non-Microsoft services, including Azure, Office 365, and third-party applications.
Directory Services
- In-depth knowledge of directory synchronization methods, including Azure AD Connect and Azure AD Domain Services.
- Experience in architecting and managing complex directory structures for multi-domain and multi-forest environments.
Security Expertise
- Strong understanding of Azure AD security features and a history of implementing robust security measures.
- Familiarity with security and compliance standards, regulatory requirements, and the ability to ensure Azure AD is compliant with them.
Scripting And Automation Skills
- Proficiency in scripting and automation with PowerShell, Azure CLI, or other relevant tools for Azure AD management and reporting.
Cloud Architecture
- Comprehensive knowledge of cloud architecture and the ability to design highly available, resilient, and scalable Azure AD solutions.
Communication And Documentation
- Excellent communication skills, including the ability to communicate complex technical concepts to non-technical stakeholders.
Strong documentation skills for creating comprehensive architectural and operational documentation.
Job Requirements
Skills, Licenses, Knowledge, Education And Training Requirements
- Vocational/Diploma/Bachelors degree in any IT related field or has the equivalent experience
- 5+ years experience with Active Directory and Windows environment
- 5+ years experience with Azure AD, Identity and Access Management, Scripting and Automation, and Cloud Architecture
- 5+ years experience with LAN/WAN environment including routing and security protocols
- 5+ years experience knowledge of server, network and voice technology solutions
- 5+ years experience with Active Directory scripting
- Ability to write AD scripts / PowerShell scripts
- MCSA Certification required
- ITIL certification preferred
- Attendance and schedule adherence are requirements of this position
- Ability to walk, bend and lift equipment up to 50 pounds and engage in labor related duties of connecting computer equipment, and climbing up and down stairs and ladders
- High School Diploma or equivalent required
- Possesses and applies an expert knowledge of principles, practices, and procedures of particular field of specialization to the completion of difficult assignments
- Adapts procedures, processes, tools, equipment and techniques to accomplish the requirements of the position
- Usually works under general supervision, conferring with superior on unusual matters
- Assignments are broad in nature, usually requiring originality and ingenuity
- Duties and tasks reflect substantial variety and complexity
- Relies on experience and judgment to plan and accomplish assigned tasks and goals
- May serve as a resource to others in the resolution of complex problems and issues and assign work to less-experience
Additional Notes
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
