Join our team and enjoy competitive compensation with retention and performance incentives, along with comprehensive benefits like HMO coverage from day one, dental benefits, and personal development programs. We also offer meal allowances and in-house training opportunities. Don't waitapply now to be part of our dynamic team!
In this role, you will engage with customers over the phone, providing detailed information and assistance on our client's products and services. Your responsibilities include managing and ensuring the completion of service requests, addressing straightforward issues independently while escalating more complex matters to senior colleagues. You will collaborate closely with internal departments to resolve customer concerns promptly and effectively. Ultimately, your focus will be on delivering excellent customer service to enhance overall satisfaction and loyalty.
Candidates must have a minimum of one (1) year of experience in BPO experience handling international BPO accounts, demonstrating proficient English communication skills and a strong focus on customer orientation. The position requires to work onsite in Quezon City: 8th Flr North Tower 1, EDSA cor North Avenue, Quezon City
Job Type: Full-time
Benefits:
Health insurance Opportunities for promotion
Staff meals provided
Schedule:Supplemental Pay: Bonus pay
Performance bonus
Application Question(s): City Location:
Education:
Experience:
* BPO: 1 year (Required)
