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EMAPTA

Subscription Coordinator

Early Applicant
  • 20 days ago
  • Be among the first 50 applicants

Job Description

Job Description

Weave Your Story in the World of Multimedia Solutions

Interactions are masterpieces paint yours with precision and purpose here. In the multimedia world, every touchpoint is a work of art, and as a Subscription Coordinator, you hold the brush. Embrace a career where you maintain data accuracy, cultivate trust, and present meaningful subscription solutions that resonate worldwide. Dive into this opportunity to see your career flourish as you connect with clients and shape impactful experiences. Step into a role that values attention to detail and celebrates your contribution to global communication.

Your Roadmap to Success in the Multimedia World

Employment type: Project-based
Shift: Day Shift, 8:00 AM - 5:00 PM AEST, Fixed weekends off
Work setup: Permanent WFH
Perks: Day 1 HMO, Above-market salary, Global exposure

The Art of Connection: Your Daily Role in Action

  • Reaching out to customers on the distribution list by phone to update their contact details and ensure accurate records.
  • Presenting subscription options to customers, including paid Print magazine subscriptions and free Digital subscriptions.
  • Providing customers with detailed information on subscription benefits, answering questions, and addressing concerns.
  • Recording updates and feedback from each call accurately in the company's CRM system.
  • Maintaining a high level of professionalism and empathy during every customer interaction.
  • Reporting on customer responses and engagement trends to assist in refining outreach strategies.

Requirements

The Skills That Paint You as the Ideal Candidate

  • Strong communication and interpersonal skills with a clear and friendly phone manner.
  • Experience in customer service, telemarketing, or a similar role.
  • Basic knowledge of CRM systems and data entry.
  • Ability to handle rejection and objections with professionalism and grace.
  • Self-motivated with a commitment to reaching contact and conversion targets.


Benefits

The Perks That Make This Role a Digital Masterpiece

  • Competitive Package
  • Permanent WFH arrangement
  • Day shift schedule
  • Fixed weekends off
  • Free upskilling through Emapta Academy courses (Want to know more Visit )
  • Free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  • Emapta Lifestyle perks (Foodpanda pro and more!)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

Behind the Digital Curtain: Who Our Client Is

Multimedia Pty Ltd is a renowned leader in providing comprehensive multimedia solutions, specializing in web development, graphic design, and digital marketing services. They excel in producing industry-specific publications and managing dynamic websites that cater to key sectors such as accommodation and education across Australia and New Zealand. Their portfolio features respected publications like AccomNews, Resort News, and School News in both regions. Known for delivering valuable insights, news, and resources, they are committed to innovation and quality, fostering impactful content that resonates with audiences and supports industry professionals. Their dedication to excellence and forward-thinking approach sets them apart in the multimedia landscape.

Welcome to Emapta Philippines!

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your . Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

#EmaptaExperience



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Date Posted: 05/11/2024

Job ID: 99161119

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About Company

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Emapta is a leading offshore staffing and outsourcing company in the Philippines. Providing BPO services to clients from the US, AU and other countries.

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