Job Descriptions:- Daily morning meeting: assign work, remind of abnormal cases, feedback of abnormal cases from the previous day from all staff, feedback progress, new products knowing, and confirm to-do items.
Check the environment inside and outside the store before open for business and staff's uniform and badge- KPI achievement; Allocate manpower and balance front and back office; Track the daily engineer waiting part list; Check the application progress of the part, follow up the delivery of spare parts and relevant pre-response
On-site customer and customer service/social media feedback case handling
- Analysis and feedback of abundant repair cases of the same item in short period
Daily evening meeting: check revenue account, service quantity by receptionist, maintenance quantity by engineer, spare parts quantity by warehouse operation- Organize the environment cleaning after business hours (all staff)
Store P&L analysis and optimization
Graduate of any 4 years course
- At least 2 years experience in service center management
Experienced in repairing gadgets is an advantageWilling to start ASAP
Job Type: Full-time
_Salary: Php 25,
- 00 - Php30,000.00 per month_
Schedule: 8 hour shift
- Day shift
Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Required)
Experience: Service Center Management: 1-2 years (Preferred)
Language: English (Preferred)
Job Type: Full-time
Pay: Php25,000.00 per month
Schedule:
Supplemental pay types:
Overtime pay
Ability to commute/relocate:- San Fernando, Pampanga: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):- Please list 2-3 dates and time ranges that you could do a face-to-face interview.
Experience:- Aftersales: 1 year (Required)
Willingness to travel:
100% (Preferred)
