Store Supervisor - Operations (One Mall, Valenzuela City)

JOB SUMMARY

Responsible for the achievement of sales target, and structures in merchandise display, good housekeeping and customer service of the department.

• FUNCTIONS AND RESPONSIBILITIES

• SALES
• Ensure that store meets or surpasses the sales target of the store.

• CUSTOMER SERVICE
• Provide excellent customer service at all times.

Attend to customer inquiries and complaints and takes immediate action and solution related to cashiering activities.

• Ensure that subordinates practice customer service at all times.

• MERCHANDISE DISPLAY & PRODUCT KNOWLEDGE
• Monitor deliveries of merchandise in the department.

Ensure orderly and proper display of merchandise.

• Maintain store visual merchandising and housekeeping.

Monitor and ensures stock level in the store at all times.

• Receive all deliveries and ensures accuracy of quantity, quality and identity of the stocks being delivered to the store.

• MERCHANDISING
• Ensure correct price tags of each item to avoid losses.

Ensure proper coordination with Merchandising regarding bestsellers and slow moving items.

• Ensure adequate merchandise stock level in the store at all times.

Ensure proper orientation of sales clerks and promoclerks regarding merchandise features.

• REPORTORIAL REQUIREMENTS
• Maximize the use of available resources (JDA/server).

Prepare and submits the required reports on time.

• OTHERS
• Perform other functions as may be assigned by the immediate superior from time to time.

• EDUCATION AND EXPERIENCE

Graduate of Four-Year Course preferably Business Course

• Preferably 1-2 years Experience in a service-oriented company

Willing to be assigned in Robinsons Appliances One Mall, Valenzuela City
Job Types: Full-time, Permanent

Benefits:

• Health insurance

Life insurance

• Pay raise

Promotion to permanent employee
Schedule:

• 8 hour shift

Rotational shift

• Shift system

Supplemental Pay:

• 13th month salary

Overtime pay

Ability to commute/relocate:

• Valenzuela City: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Inventory/Warehouse Management: 1 year (Preferred)

Retail management: 1 year (Preferred)

Language:

* English (Preferred)