The
Store Supervisor is responsible for selling floor leadership with the overall goal of customer satisfaction. He/She is accountable for sales performance, focusing on growth and profitability, merchandising standards, store operations and development of assigned store personnel in compliance with company policies and regulations.
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Operational Effectiveness_
- Executes and comply with all company policies and procedures
Monitors stores controllable expenses and makes recommendations when necessary- Logs disbursement of petty cash and reminds immediate superior of replenishment
Ensures store has adequate stocks of required store and office supplies
- Coordinates with Area Manager in developing and implementing strategies to achieve sales target
Coordinates with Mall Managers and Leasing Managers for all store related concerns- Ensures that new arrivals are highlighted at the selling floor and collaterals are in designated locations.
Cascades all product information to ensure product awareness
- Transmits all circulars from the mall to Area Manager
Lead by example. Strict compliance to company policies and procedures.- Plans for upcoming mall events to maximize activity
Accomplishes Store Checklist daily to ensure smooth store operation
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People Management_
- Provides leadership for all store personnel assigned
Evaluates performance of store personnel and provides appropriate recommendations.- Ensures that any incidents out of the ordinary at the store are reported to the Area Manager immediately after the incident followed by a written incident report.
_Customer Experience
_- Ensures that the store's selling standard is implemented
Ensures consistent implementation of display guidelines.
- Oversees staff in delivering Havaianas customer experience
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Other Responsibilities_
- Uses sound judgment when making decisions
Acts with integrity and respect- Adapts to changes required by the business
Ability to handle multiple tasks simultaneously
- Assumes and completes other duties as assigned by Management
Must possess a Bachelor's/College Degree of any field
- With at least minimum 2 years experience as a Store Supervisor in the retail industry is preferred
With strong leadership qualities- Highly effective organizational skills, attentive to details
Excellent written and communication skills
- Strong interpersonal and influencing skills
Preferably familiar with the demographics of area assigned- Knowledgeable with Microsoft Office including applications
Job Types: Full-time, Permanent
Benefits: Company events
Health insurance Opportunities for promotion
Promotion to permanent employee
Schedule: Holidays
Weekends
Supplemental pay types:
Experience:- Store Management: 1 year (Preferred)
People Management: 1 year (Preferred)
