Takes ownership of his /her store and allocates resources and organizes processes to drive profitability in a variety of situations and market conditions- Has a working knowledge of the Profit and Loss Statement and the store KPI's and makes commercial decisions based on sound financial judgment
Tracks store performance data (e.g., best sellers, weekly forward demand and sales per square foot) and responds with solutions that drive commercial success
- Understands the behaviour and patterns of the store's customer base, draws conclusions from this and makes relevant adaptations to the service offer
Actively monitors customer satisfaction and feedback systems to drive continuous improvement- Leads service by example and ensures highly visible and effective customer service management at all times
Actively ensures Brand and product knowledge is transferred into sales skills in all relevant categories
- Manages an appealing, easy-to-shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store
Ensures store team compliance with all store policies and procedures- Drives continuous improvement in stockroom processing and replenishment procedures
Minimizes loss by ensuring all loss prevention procedures are followed
- Provides suggestions and ideas on ways to improve systems and processes
Manages the on-boarding, training and development of the store team and ensures all HR policies and procedures are adhered to- Works with the Operations Manager to identify strong performers with potential for growth
Creates a high-performance culture in his/her store by setting clear expectations and targets, analysing team performance, holding team members accountable and giving appropriate and prompt feedback, including actively managing poor performance
- Coaches, motivates and inspires team members to accomplish store goals and maximize their individual performance
Actively collaborates and shares best practices to drive team performance- Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance
Store Assignment: Marith+Franois Girbaud SM MOA (Flagship Store) Job Types: Full-time, Permanent
Pay: Up to Php25,
- 00 per month
Benefits: - Company events
Employee discount Life insurance
- Opportunities for promotion
Paid training Promotion to permanent employee
Schedule:
Holidays Shift system
Supplemental Pay:
* Commission pay
Expected Start Date: 07/29/2024