Store Crew/Cashier (Malabon CitiSquare)

Selling and Customer Management

• Greets customers entering/ordering inside the store
  

• Enhances customer experience by following S.E.T. Principles: Smile, Eye Contact, Thank You
  

• Implements the standard COCOPAN selling process
  

• Engages the customer with full attention and ask for their orders
  

• Uses proper procedure to ensure the accuracy of every order for every customer (Example: repeating customer's order when it is presented to them)
  

• Answers to customers questions, queries and provide information (as per inquiry of the customers)
  

• Performs effective suggestive selling and upselling of complementary products and promo offers
  

• Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
  

• Completes all ordered items and lines it up per transaction for pos check out
  

• Attends to customer complaints politely and ensures action and resolution is done immediately in accordance to set company standards
  
• Cashiering Function

• Secures cashier's fund and performs cash count at the start of the shift
  

• Performs cashiering activities and uses own password only and does not share it with anyone
  

• Transacts all items ordered by the customer, offers new products as add on sales
  

• Receives payment by cash, e-wallet, or other accepted forms of payment
  

• Issues receipts, refunds or change due to customer
  

• Informs Shift Leader or Store Manager for any transactions that may require void or deletion to facilitate system access
  

• Performs cash drop or partial sales endorsement of every P2,000 to the Shift Leader or Store Supervisor
  

• Report excess, over and/or inadequate, shortages in cash/sales after shift and/or after counting money or sales from the POS
  

• Accomplishes cashier's accountability report daily and submits with complete attachment as required by the Head Office
  

• Ensures cashiers fund are intact with adequate loose coins and bills for change
  

• Performs bank deposits
  

• Ensures cash handling procedures are properly implemented
  

• Keeps record and is accountable for store funds while running a shift
  

• Assist in accounting and banking responsibilities
  

• Assist in preparing daily sales report and analysis
  
  Job Type: Full-time
  
  Pay: Php610.00 per day
  
  Benefits:
• Paid training

Schedule:

• 8 hour shift

Afternoon shift

• Day shift

Holidays

• Night shift

Overtime

• Rotational shift

Weekends
Supplemental Pay:

• 13th month salary

Performance bonus

Ability to commute/relocate:

• Malabon City: Reliably commute or planning to relocate before starting work (Required)

Experience:

* Retail sales: 1 year (Preferred)