Station OIC

Job Objective :

Responsible for overseeing the entire operations of service stations. On top of operational function, Station OIC is responsible for contributing to profitability of the company by carrying out sales and marketing functions.

• Job Description

Oversees entire operations of the station while ensuring Forecourt Team Members are catering to customers according to approved service quality standards;

Analyzes performance of the station, can justify rise / dip of sales;

Contribute in sales / volume target by carrying out sales and marketing function;

Generates new accounts and maintains good business relationships with existing accounts;

Submits departmental reports as scheduled (daily / weekly / monthly);

Monitors pricing in the area to ensure competitive pricing is implemented in the station;

Reports any incidents that may have impact on the Station's Operations;

Preserves site image and facilities of the station by keeping the area clean and reporting concerns that may affect functionality of facilities;

Secures and safekeeps cash sales of the Station;

Ensures continuous supply of products for selling by carrying out correct forecasting of products based on historical and timely ordering;

Handles and effectively resolves customer complaints;

Receives products according to approved policies and procedures;

Trains new members of Forecourt Team and monitors performance;

Processes renewal of business permits and related permits / licenses necessary for the continuous operations of the station;

Performs other duties that may be assigned from time to time.

• Job Requirements:

Graduate of any 4-year Business Course;

With at least 2 years experience in customer service industry;

Trustworthy and with unquestionable integrity;

Extensive computer literacy on MS Word, Excel, PowerPoint, POS System

Strong communication and negotiation skills.

Good analytical and strategic thinking skills.

With ability to effectively lead a team

Attention to detail, with strong organizational skills and time management

Job Type: Full-time

Benefits:

• On-site parking

Opportunities for promotion

• Paid training

Promotion to permanent employee
Schedule:

• 8 hour shift

Supplemental Pay:
* 13th month salary