About Dexcom
Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company's inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $
- 9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.
Role Summary:
Dexcom is seeking a Business Analyst (Supply Chain Management) with additional Project or Workstream leadership experience. The candidate must have experience of cross-application implementations covering Sales, Supply Chain, Finance, or Customer Technical Support. Must be an excellent communicator who is at ease leading requirements / process mapping / process design workshops. Experience gained on a CRM (SalesForce) or an ERP (Oracle) project would be advantageous. Must be a self-starter with proven 10+ years full-time in a BA role with 3 of that as a senior. The role will support multiple APAC IT projects and may act as project lead for small projects when required. Matrix management to EMEA and alignment with global Dexcom processes
Essential Duties and Responsibilities:
Own the end-to-end Business Analysis model and all supporting document templates.
Provide guidance and leadership to more junior Business Analysts.
Facilitate the capture / definition / documentation of detailed business process maps with cross-functional stakeholders.
Define accurate and concise user stories / business requirements.
Provide general Business Analyst and Business Change Management support for all APAC enterprise application projects and system enhancements.
Act as a single-point-of-contact for SMEs in representing processes and requirements to technical teams.
Collaborate with cross-functional teams in delivering via Agile, Waterfall, Hybrid methodologies.
Drive execution of assigned project deliverables.
Lead small to medium sized IT projects when required.
Understand technical, resource and schedule implications of business decisions.
Work with stakeholders to determine project timing and resourcing requirements.
Monitor execution and report status, risks and issues to the Project / Programme Manager.
Additional duties as assigned.
Required Experience:
The successful candidate will have:
3+ years experience of Supply Chain Management processes
Significant experience facilitating workshops for business requirements/business process capture, to be process design, organizational change impact.
Strong strategic thinking skills; understands business needs and brings proactive solutions to the team.
Experience with enterprise-level application development projects and working with multi-discipline, globally distributed teams.
An understanding of Supply Chain related data models and how that data is used.
Experience of developing a full business analysis model with associated use of tools and templates.
Experience with Agile and Hybrid methodologies.
Experience in conducting Level of Effort analyses, bottom-up project planning.
10+ years of experience in an IT applications Business Analyst role.
3+ years experience of being a Senior Business Analyst.
Preferred Experience:
Hands-on experience using JIRA or equivalent.
Logistics and Supply Chain experience.
Experience with enterprise CRMs (Salesforce) and ERP systems(Oracle) as well as CONGA and FLUENT.
Medical device and/or pharmaceutical experience ideal.
Vendor Management experience.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
