Sr. Team Lead w. E-commerce

Job Description

AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES:

(Order the responsibilities by importance, specifying a title for each one)

Manage the Application Maintenance team of the System Integrator / Partner

Plan Application Maintenance releases and hotfixes

Manage relationships with eCommerce stakeholders (Business, Operations and Services Teams)

Manage escalations on issues impacting productive applications

Track Application Maintenance KPIs and System Integrator Service Levels

Bug/Defect triage

TECHNICAL SKILLS - PORTRAIT OF A PERFECT CANDIDATE

Ticketing Management System suite (must have)

Atlassian Suite (nice to have)

eCommerce processes knowledge (must have)

eCommerce applications functional knowledge (must have)

Software Development Lifecyle (Waterfall or Scrum) (must have)

Web SDLC (nice to have)

Previous experience in IT eCommerce team or System Integrator (must have)

Previous experience with SAP Commerce Cloud (Hybris) HCL Commerce (WCS), IBM Websphere, eCommerce platforms (nice to have)

Experience working with offshore teams (nice to have)

Basic reporting and data/processes analysis skills (must have)

Proficient in English (must have)

Job Type: Full-time

Benefits:

• Health insurance

Opportunities for promotion

• Pay raise

Promotion to permanent employee

• Work from home

Schedule:

• Flextime

Shift system
Supplemental pay types:

• 13th month salary

Bonus pay

• Performance bonus

Yearly bonus

Application Question(s):

• Willing to work in Alabang-Hybrid Shifting

Education:

Bachelor's (Preferred)