To understand the requirement of the station's / country's documentation and ensure jobs are executed as per standard operating procedures.
Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
Deliver a high level of service quality through timely and accurate completion of services.
Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.
Required Skills/Abilities:
Bachelors degree. A degree in logistics, industrial engineering, management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)
0 3 years of job experience from BPO or logistics domain - Preferred
Good knowledge in MS office
Effective English communication skills, written and verbal / For BOG & CTU Spanish & Mandarin language skills.
Exposure to working with Enterprise Resource Platforms (ERPs) -
