Access Healthcare is looking for a
skilled and experienced Bilingual CSR for Healthcare account to join our dynamic team.
Manage the end-to-end process of patient billing and collections for self-pay accounts.
- Ensure accurate and timely invoicing of self-pay patients
Communicate with patients in a professional and empathetic manner to discuss outstanding balances and payment options- Address patient inquiries related to billing and collections, providing clear and concise information.
Process payments, set up payment plans, and negotiate settlements when necessary.
- Reconcile payments received with outstanding balances and update records accordingly.
Maintain accurate and up-to-date documentation of all patient interactions and payment arrangements.- Generate reports on collection activities, outstanding balances, and other relevant metrics.
Ensure compliance with all relevant regulations and internal policies related to patient billing and collections
- Stay informed about changes in healthcare billing and collections regulations.
Minimum of
1-2 years experience in Spanish Bilingual CSR Strong understanding of healthcare AR / billing and collection processes.- Excellent communication and interpersonal skills.
Proficiency in using billing and collections software.
- Ability to handle sensitive patient information with confidentiality.
Detail-oriented with strong organizational and time management skills.
Job Type: Full-time
Pay: Php45,- 00 - Php50,000.00 per month
Language:
Spanish (Preferred)
