(Spanish) Customer Service Representative

Roles and responsibilities:

• Receive and answer inbound calls.

Handle customer requests, issues, and other concerns.

• Respond to queries raised by customers and clients.

Make outbound calls to contact customers or clients.

• Send messages to customers through chat or email.

Process payments and returns for customers or clients.

• Qualifications:

At least high school (old curriculum) or senior high school level.

• College-level and graduates are encouraged to apply!

Excellent verbal and written communication skills (English)

• _Must be able to speak and understand Spanish._

Customer service experience is an advantage but not required.

• Knowledgeable of basic computer processes.

No experience in the BPO industry Come and join us!

• Should be willing to work on-site (this is an on-site position).

Should be willing to work full-time (this is not a part-time position).

• Should be willing to undergo training.

Available to start immediately.

• What we offer:

Paid training programs for all positions.

• Basic pay is up to PHP 45,
• 00 upon contract signing.

Sign-up bonus of PHP 10,000.00.

• Account-specific perks, incentives, and bonuses.

Assignment to very easy international accounts!

• Employee referral incentives

Discounts/perks with our partners! (hotels, restaurants, resorts)

• Medical Health Coverage (PPO and Meditec)

Skills development opportunities

• Career advancement opportunities

Regular company activities

• Who we are:

Azpired Inc. is a world-class outsourcing service center with offices in Cebu and Cagayan De Oro City. Our primary focus is delivering cost-efficient services across multiple market sectors in the United States, Canada, Australia, and New Zealand. By leveraging the latest, most advanced technology, we ensure that our clients benefit from our expertise, industry knowledge, and the most up-to-date business solutions, all aimed at delivering the highest return on investment.

Seize the opportunity to advance your career with us! Visit our recruitment office on the Ground Floor of the Cebu Exchange Tower on weekdays from 8:00 am to 4:30 pm. Join us now and #RedefineYourFuture!

Job Types: Full-time, Permanent

Pay: Php30,000.00 - Php45,000.00 per month

Benefits:

• Additional leave

Company events

• On-site parking

Opportunities for promotion

• Paid training

Pay raise

• Promotion to permanent employee

Schedule:

• 8 hour shift

Shift system
Supplemental Pay:

• 13th month salary

Bonus pay

• Overtime pay

Performance bonus

Ability to commute/relocate:

• Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required)

Language:

• Spanish (Required)

* English (Required)