Spanish Bilingual Customer Service Representative | Undergraduates welcome to apply!

Join Our Team as a Spanish Bilingual Customer Service Representative!

Are you a customer service professional with background in financial services or contact centers with strong bilingual skills in Spanish and English We are looking for passionate Spanish Bilingual Customer Service Representatives to join our dynamic team. If you have a knack for communication and a dedication to customer service, we want to hear from you!

• Job Description:

Provide support for financial products and services, ensuring optimal customer service experiences.

• Identify opportunities to enhance customer service processes and propose solutions to address both internal and external customer issues for swift resolution.

Undertake moderately complex customer support duties.

• Receive guidance from the customer service supervisor and escalate unusual inquiries as needed.

Collaborate with the customer service team to address intricate customer concerns.

• Conduct training sessions on policies and procedures, offering guidance to less experienced staff and both internal and external customers.

• Benefits:

Earn P30K P50K per month!

• With Language Premium on top of basic monthly salary plus over-time pay and night differential.

Possible hybrid set-up

• Required Qualifications:

Minimum of 2 years of experience in Customer Service, Financial Services, or Contact Centers, or an equivalent demonstrated through work experience, training, military service, or education.

• At least 2 years in college (or equivalent) with no back subjects. Undergraduates are welcome to apply!

Willing to work onsite/hybrid in Taguig on a night shift or shifting schedule

• Proficiency in Spanish language skills (spoken and written)

• How to Apply:

Ready to start your career in customer service You may APPLY directly to this application with your resume attached (sending an indeed-generate email is discouraged) for faster processing.

• Don't miss this opportunity to grow and learn with a team that values customer service and excellence! Apply today and be part of our shared success.

Job Types: Full-time, Permanent

Pay: Up to Php90,

• 00 per month
  
  Benefits:
• Health insurance

Opportunities for promotion
Schedule:

• Night shift

Supplemental Pay:

• 13th month salary

Application Question(s):

• Did you finish 2 years in college (or equivalent) with no back subjects Write N/A for degree holders.

Have you had any recent application with the following companies: Accenture, DXC Technology, Cloudstaff, IBM, Wells Fargo Note: FAILURE TO COMPLY / DISHONESTY WILL LEAD TO DELAYED PROCESSING OF APPLICATION.

• Indicate your Nationality and/or any applicable Visas (e.g. Filipino)

Willing to work onsite/hybrid in Taguig on a night shift or shifting schedule

Experience:

• BPO, Customer Service, Financial Services, Contact Centers: 2 years (Required)

Language:

Spanish (Required)