Description
Hiring now!
Are you a highly motivated individual who can work in a fast-paced environment This is your opportunity to showcase your skills and be recognized for your achievements. Join a BPO team that provides exceptional customer service to our clients and make a better community for our employees.
Our Pasig Site is looking for Spanish Bilingual Agents to work for a Customer Service account. If you are passionate in helping customers and speak fluently both in English and Spanish, we want you!
How can you make a difference
Provide excellent customer service
Communicate with customers over the phone, via email, and/or online chat.
Multitask on multiple computer screens and windows to attend the customer's concern
Resolve issues while providing an exceptional customer experience
To join our team, you need:
At least a high school or senior high school diploma
Exceptional communication skills in both English and Spanish
Ability to type 35 words per minute
Basic computer navigation skills
Positive attitude, strong work ethic and ability to thrive in a dynamic environment
At least 1 year call center experience
To be fluent in both speaking and writing in Spanish
Why join us
Add your unique talent to our team
Explore opportunities to grow personally and professionally
Earn and save, we've got you covered with Paid Training, Employee Performance Incentives, Healthcare Benefits, and Paid Time-Offs
We value your mental health with work-life balance
Be a part of an inclusive culture, work with a diverse team
Provide unbelievable service that makes a customer's day a little brighter
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
