Spanish Bilingual CSR (Onsite/Night Shift/ Can start ASAP)

Job Responsibilities:

Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers future shopping experience.

Meets customers needs, solves problems independently, and recognizes when to escalate to a manager.

Builds loyalty by ensuring a positive customer journey

Builds emotional connections through meaningful and empathetic interactions with customers.

Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.

Skills needed:

• Empathy

Problem solving

• Communication

Active listening

• Strong Logical reasoning

Patience and Tenacity

• Adaptability

Resourcefulness

• Positive attitude

Job Type: Full-time

Pay: Php60,

• 00 - Php65,000.00 per month
  
  Benefits:
• Free parking

Health insurance

• Life insurance

On-site parking

• Paid training

Staff meals provided
Schedule:

• 8 hour shift

Evening shift

• Holidays

Monday to Friday

• Night shift

Supplemental Pay:

• 13th month salary

Experience:

• Spanish CSR: 1 year (Required)

Salesforce: 1 year (Required)

Language:

• Spanish (Required)

Willingness to travel:

• 100% (Required)

Expected Start Date: 08/26/2024