Solutions Engineer

What you will do:

• Responsible in reviewing final Solution Proposal and converts it into a Detailed Technical Design Specification that contains complete software functionalities, project deliverables and acceptance criteria.
• Execution of solution engineering process and its activities. Ensure that development and solution configuration are in alignment with the agreed project plans, budget and meet customer expectations.
• Utilize the Standard Solution Template as the base for solution configuration and configure it according to the approved Detailed Technical Design Specification.
• Responsible for performing in house testing of the configured solution and escalate out of scope request to immediate manager for approval.
• Responsible for solution delivery, performs SAT, Trainings and supports Go Live.
• Support and escalate issues encountered during installation, FAT and SAT.
• Responsible for Project handover to Global Helpdesk team.

What you need to have:

Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or equivalent

At least 3 year of experience in software development lifecycle and project delivery methodology including possessing the competencies as follows:

Configuration of PC-based software solutions, able to test, install and validate performance against project deliverables

Various .NET programming language, expertise on VB.NET.

Proven experience on Relational Databases (MS SQL), use of SQL Reporting service

Prior documentation skills is a MUST

Experience in direct customer-facing and acts in a professional manner to enhance customer satisfaction.

Excellent interpersonal, verbal, written communication skills and able to interact with diverse, cross cultural stakeholders

Basic understanding of IT / networking and aptitude for quickly learning new software tools and hardware

Ability to work in a multi-tasked environment

Knowledgeable in manufacturing and supply chain automation is a plus

Other requirements:

The position involves approximately 10% - 25% of travel, on average, and includes domestic and international travel.This involves traveling to customer sites, possibly involving air travel.