Solutions Delivery Manager (Digital Consumer Technology Division)

POSITION SUMMARY

The Solutions Delivery Manager is a technology professional that helps the organization's agility to achieve customer's delight by delivering high quality solutions through adoption of Agile principles and practices. He/She should be able to assess the agile maturity of the organization and coach them to achieve higher levels of maturity at sustainable phase. The Solutions Delivery Manager should provide the leadership and interventions required to allow the delivery squads to focus on what needs to be accomplished.

MAJOR DUTIES AND RESPONSIBILITIES

• Program Management
• Overall delivery management of each project under his portfolio ensuring on time, on budget projects that meets coding standards and best practices for each platform
• Builds and manage project assets repo (project site, docs repo, trackers, etc.)
• Data analysis and recommendation to continuously improve delivery performance
• Risk management and issue resolution and mitigation
• Problem management (RCA and resolution)
• Process definition to promote quality, security and efficiency on all projects
• SLA definition (response and resolve)
• Project tools management
• Clear blockers for the SMEs to perform and deliver
• Post mortem and SWOT discussion every after each project
• Provide direct supervision and mentoring to project team members

• Agile Practice Expert
• Leads automation efforts as well as part of the DevSecOps and Test Engineering practices.
• Works with different practices / domain leads to ensure best value is delivered to our customers both internally and externally.
• Leading and coaching the organization in its Scrum adoption;
• Helping employees and stakeholders understand and enact Scrum and empirical product development.
• Causing change that increases the productivity of the Scrum Team; and,
• Working with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Responsible for enacting Scrum values and practices
• Removes impediments
• Ensure that the team is fully functional and productive
• Enable close cooperation across all roles and functions
• Shield the team from external interferences

QUALIFICATIONS

• Candidate must possess at least Bachelor's degree/College degree in engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
• At least 3 years solid experience implementing Agile SCRUM.
• At least 1-year experience as a SCRUM Master of SCRUM of SCRUMs.
• At least 2 years experience leading a cross functional team.
• At least 1-year experience on development.
• At least 1-year experience on software testing or business analysis.
• At least 1-year experience working on a DevOps environment
• Experience in SAFE environment is an advantage
• Proven problem solving-skills and ability to successfully adapt to changes based on business requirements.
• Must be conversant with systems development life cycle principles
• Proven history of generating innovative and effective solutions
• Excellent interpersonal and communication skills. Able to explain complex technical topics in a manner that can be easily understood
• Possess the ability to work well under pressure and the ability to seek and synthesize information and communicate in a compelling and succinct form
• Must demonstrate attention to detail in addition to strong written and verbal communication skills
• Ability to work independently, produce quality work and execute and implement projects and deliverables in tight time constraints
• Outstanding interpersonal skills including diplomacy and ability to work with all levels of staff and leadership