Are you looking for a supportive and collaborative workplace with great benefits and clear career development You've come to the right place.
Why choose Manulife
- Competitive Salary packages and performance bonuses
- Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
- Retirement savings benefit
- Rewarding culture that values wellness and well-being
- Performance Bonus
- Global network of industry experts
- Extensive training resources
Job Description:
The Group Functions Technology team is currently hiring for Software Technical Analysts to help support (2) teams - Actuarial/Reinsurance and Finance/Treasury.
The Software Technical Analyst (Actuarial & Reinsurance) team will be responsible for supporting the Asia TAI Reinsurance application. We are looking for someone with strong business analysis skills and solid operational & vendor management experience to support the enhancement requirements, non-production and production fixes of the application. The candidate must have strong interpersonal skills, working with stakeholders and support teams across the globe.
As for the Software Technical Analyst (Finance & Treasury Systems), the team will work together with the Finance & Treasury Systems team that manages a complex SOX compliant infrastructure with many inter-related components that provide the repository of financial information required to support the Source of Earnings and other general ledger financial reporting at MFC. They will also support the Enterprise-wide critical cash management and treasury solutions including the banking interfaces.
NOTE: Decision on role (if Actuarial/Reinsurance OR Finance/Treasury) will be finalized after the interviews (hiring process)
Have the skills and knowledge for the job Learn more about the opening below!
Key Responsibilities (Actuarial & Reinsurance):
- Support non-production and Production operations and fixes
- Work with offshore support team and vendor to implement fixes and changes
- Cater to the requirements for enhancement and changes from business
- Participate in meetings with both onshore and offshore to ensure clarity of individual objectives, priorities, and solutions for barriers to progress
- Participate actively in the projects and prioritization discussions with business
- Report to and work with the TAI Senior Business Analyst on the tasks at hand
- Coordinate work tasks with Vendor to ensure changes are delivered successfully and on time
- Schedule may rotate between Asia, Mid or North America time - to adjust to meet with the global team and support weekend work for deployments or production requirements.
Key Responsibilities (Finance & Treasury):
- Collaborate with Finance & Treasury business team and stakeholders to uncover pain points and opportunities to accelerate the delivery of new business value through software, infrastructure, and services.
- Effectively support Manulife's complex Finance & Treasury systems and enhance existing processes for financial reporting in a large dynamic client server & intranet web environment
- Maintain and support these delivery services, with accountability for production reliability and usage, and the delivery of new functionality.
- Support non-production and production operations and fixes.
- Work with support teams and vendor to implement fixes and changes.
- Work on a rotating schedule, with flexibility to adjust to meet with the global team and support weekend deployments or production requirements.
Qualifications:
- Degree in Computer Science, Information Technology, Information Systems, or any related course
- 3-5 years of experience with at least 3 of the following:
- ETL (Informatica)
- Batch scheduling tools (CAWLA, CA, CTRL-M)
- Relational Database (SQL/Oracle)
- Unix and Unix scripting
- Microsoft Azure and Azure Data Lake
- Reporting (PowerBI / Qlikview)
- Oracle Hyperion Essbase
- JAVA
- Python
- Jira / Confluence
- Windows Powershell
- Bitmap
- Amenable to work in any shift schedule assigned (day/mid/night; flexible depending on business need)
Actuarial & Reinsurance:
- Knowledge and application of change & release management, ITIL4 & project management, including cost assessment
- Familiarity with agile principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features
- Understanding of software development lifecycle
Finance & Treasury:
- Experience with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features
- Familiarity with ITIL4 Framework and ServiceNow platform
- Experience in supporting ERP tools (e.g. Infor Lawson, SAP)
- Working knowledge of CI/CD tools such as Azure DevOps, Jenkins etc.
- Working knowledge of FTP processes and network interfaces, HTML, XML, and industry standard parsers.
- A capacity for constant learning from both success and failure, remaining open to change and continuous improvement.
Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM
