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At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
DUTIES AND RESPONSIBILITIES:
Team Leadership:
Lead and manage a team of solutions engineers, providing guidance, support, and mentorship.
Foster a collaborative and high-performance work environment, encouraging knowledge sharing and continuous learning.
Set clear goals, expectations, and performance metrics for the team, ensuring alignment with organizational objectives.
Facilitate solution design and high level solution assessment peer reviews.
Solution Engineering:
Design API specifications that would activate highly responsive and performing Digital Channels.
Collaborate with different Technical Enablers to effectively and efficiently design, deliver and maintain solutions to make digital channels user-friendly, competitive and relevant to our customers.
Apply best practices, and industry standards to establish solution architecture and design for digital channel front stage development
Enable Capabilities to perform Data Analytics & Performance Monitoring to ensure Channel's Stability and Continuous improvement
Align with functional teams to understand business needs, objectives, and constraints.
Develop innovative and tailored solutions that address business requirements and align with business goals.
Conduct feasibility assessments, considering technical, operational, and financial aspects, and identify potential risks and mitigation strategies.
Ensure solutions are scalable, cost-effective, and aligned with emerging technology trends.
Stakeholder Engagement:
Work closely with cross-functional teams, and project management, to gather requirements and align solution design with project timelines and budgets.
Engage with clients and key stakeholders to present and communicate solution designs, addressing their concerns and incorporating feedback.
Act as a subject matter expert, providing guidance and insights on solution design strategies to internal and external stakeholders.
Solution Implementation:
Collaborate with project managers to ensure smooth transition from design to implementation phase.
Provide technical oversight and guidance during the implementation process, ensuring adherence to design principles and quality standards.
Monitor and evaluate solution performance, identifying areas for improvement and optimization.
Collaborate with the team to document and maintain solution design artifacts, including architecture diagrams, design specifications, and implementation guidelines.
Industry Knowledge and Continuous Learning:
Stay updated with the latest technology trends, emerging solutions, and industry best practices.
Share knowledge and insights with the team, fostering a culture of continuous learning and innovation.
Participate in professional development activities, such as attending conferences, training sessions, and networking events.
KPIs:
Solution Quality, Accuracy and Timeliness driven by Mock APIs and Contract Testing
No Solution Gaps delivered within defined Service Level Agreement
Low Variance on Cost and Duration High Level Estimates
TOP 3-5 DELIVERABLES:
Solution Plan which includes API Specifications, Mock APIs, Infrastructure Requirements, Database Schema Design
High Level Solution Assessment which contains Channel Impact Assessment, Capacity Assessment, High Level Cost and Duration
Standard Data Parameters, Architecture Blueprint
Technical Design Principles, RTM - Requirement Traceability Matrix (i.e. Experience to API Mapping)
Provide technical oversight and guidance during the implementation process, ensuring adherence to design principles and quality standards.
HIRING REQUIREMENTS:
Must Have:
Nice to Have:
Soft skills:
Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
Date Posted: 16/11/2024
Job ID: 100480963