Social Media Manager

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Social Media Manager

Location: Manila, Philippines (Remote)

About the role:

OLIVER is a rapidly expanding creative services agency with a twist we provide our clients with bespoke dedicated agencies that operate from within their offices. We are looking for a Social Media Manager, who will be working closely with the Group Account Director and existing team to generate engaging and customer focussed social content.

What you will be doing:

Strategy Development:

• Develop and implement comprehensive social media strategies to enhance brand visibility and engagement.
• Align social media activities with wider marketing goals and company objectives.

Content Planning and Coordination:

• Oversee the planning, creation, and scheduling of content post across all social media platforms such as Facebook, Instagram, TikTok and (is a plus)
• Collaborate with the content creation team to ensure content is consistent with brand voice and strategy.
• Ensure optimal posting times based on audience insights and platform analytics.

Community Management:

• Monitor, engage, and grow the company's social media community by responding to comments, messages, and reviews.
• Foster positive customer interactions and nurture relationships with followers.

Analytics and Reporting:

• Track and analyse social media performance metrics and generate insights to inform and adjust strategies.
• Prepare regular reports on key metrics and provide recommendations for optimization.

Brand Monitoring:

• Keep abreast of industry trends, competitors, and current events to inform proactive strategy adjustments.
• Monitor brand reputation across all platforms and manage any arising issues.

Collaboration and Communication:

• Coordinate with Client marketing teams to align social media efforts with product launches, campaigns, or promotions.
• Manage relationships with influencers and third-party partners when applicable.

Crisis Management:

• Work with the Client to develop protocols to handle and mitigate potential social media crises or negative publicity.
• Use discretion and strategic thinking to address sensitive situations promptly.

Req ID: 11356