Summary
Our Settlement team plays a pivotal role in delivering Trax's Freight Audit and Pay services. In the role of settlement coordinator, you will be making sure that Trax delivers customer AP files as per the agreed customers schedule as well as with the agreed data. You will monitor the automated processes and perform listed manual tasks. You will also make sure that the carrier funding sends to us as part of the Trax pays services will be sent accordingly.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Track AP deliverables through the various task trackers.
- Perform manual tasks such as adhoc payment runs or invoice denial requests.
- Review and work customer inbound requests on AP and Trax pays related matters.
- Work closely with finance to timely release carrier funding.
- Perform route cause analysis on unexpected behavior of automated tasks or data issues.
Qualifications
- You are extremely detail oriented and organized, this is a must, since in this role you handle critical tasks and data around payment advice and releasing customer money to their carriers.
- You have excellent analytical skills and the mind to seek root-cause problems to generate lasting solutions
- Effective communication skills to interact with diverse personalities while maintaining a professional attitude working with both internal and external parties.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- You have strong Excel logic and access database skills. SQL would be an added benefit.
- Knowledge of AS2 and FTP File Transfer systems would be an added benefit.
