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Alorica Teleservices Inc.

ServiceNow Senior Developer

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Performs Configuration/Customization of the ServiceNow system, including creation workflows
  • Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc
Uses scripting tools and Service Now functionality to automate rote tasks Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc. Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation Load, manipulate and maintain data between Service-now and other systems as needed
  • Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases Performs system and integration testing with sample and live dataQualificationSkills and attributes for success
Authentication protocols such as Active Directory / LDAP or SiteMinder federation /Azure
  • Integrating with internal and external applications and systems
JavaScript, HTML, Angular JS and good web design practices
  • Service Portal implementation experience
Implementation experience on any ServiceNow applications/modules (ex. HR, GRC, SecOps, CSM, PPM, APM, ITOM.) or custom applications
  • Heavy experience on end to end project implementation

Good to have skills:
  • Disciplined Agile Delivery software release build/deploy processes
Knowledge of digital technologies like Machine learning, AI, IOT, Blockchain
  • Implementation experience on Performance Analytics.
Preferred skill with GRC Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories.
  • Knowledge about ServiceNow's latest version's features.

To qualify for the role, you must have
  • College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
Approximately at least 3-5 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period
  • ServiceNow certifications a plus ITIL foundations certification a plus

Job Types: Full-time, Permanent

Pay: Php70,
  • 00 - Php100,000.00 per month

    Benefits:
  • Additional leave
Company Christmas gift
  • Company events
Health insurance
  • Life insurance
Opportunities for promotion
  • Paid training
Pay raise
  • Promotion to permanent employee
Schedule:
  • 8 hour shift
Supplemental pay types:
  • 13th month salary
Anniversary bonus
  • Bonus pay
Commission pay
  • Overtime pay
Performance bonus
  • Quarterly bonus
Tips
  • Yearly bonus


Application Question(s):
  • With Authentication protocols such as Active Directory / LDAP or SiteMinder federation /Azure
With Integrating with internal and external applications and systems
  • With JavaScript, HTML, Angular JS and good web design practices
Can start ASAP

More Info

Industry:Other

Function:technology

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97795991

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